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Contact Us Today (989) 401-4020
5959 Dixie Highway Saginaw, Michigan 48601
5959 Dixie Highway Saginaw, Michigan 48601 | Our Warranty
At Gales General Service Center, we are committed to providing you with the highest quality professional repairs and service at a fair price. We recognize your need for exceptional customer service and we back our commitment with the following warranties:
Most of our repairs are warranted for 2 years or 24,000 miles, whichever comes first. We believe that if you pay for a repair at our facility you should have confidence that we stand behind our work and offer a great warranty. While most repair facilities offer a 12 month warranty, we are so confident in the quality of the parts we use and the skills of our technicians that we stand behind our repairs with an industry leading warranty. This means that if you have a failure, within the warranty period, to a component of your vehicle that we have replaced you can return the vehicle to us for repair at no cost to you.
For your convenience, we partnered with ACDelco in offering this incredible nationwide warranty. If you are greater than 25 miles from Gales General Service Center, please call the Nationwide ACDelco Consumer Assurance “Piece of Mind” Warranty Center at 1.800.223.3526 (prompt 3) for assistance. During business hours, please call us directly at (989)401-4020 and we can assist you. We are open Monday-Friday 8am-5:30pm.
Our warranty will cover only repairs made at our facility. We will not refund any repairs due to warranties if taken to other shops to repair warranty work. If your vehicle is ever sold or transferred, this warranty is void. We reserve the right to limit or void the warranty if there is evidence of abuse, modification, neglect or intentional damage. We will not warranty other parts of your vehicle that were not repaired at our facility. If a part we installed has been affected in a negative way by a part we did not install, this warranty is void.
As with any warranty, there are exclusions and stipulations provided within our 2 year/24,000 mile warranty. These include but are not limited to the following:
Our warranty is limited to certain types of repairs. Wear-and-tear and maintenance items (including but not limited to brakes, tires, belts and wiper blades) are not covered but may be covered by their standard manufacturer’s warranty. Some maintenance items may be required to validate the warranty on specific parts. For example, an air conditioning receiver drier replacement may be required to validate the warranty on an air conditioning compressor repair. Fluids, filters and maintenance items are not warranted beyond their recommended service interval. All used parts provided by Gales General Service Center from a used parts distributor and authorized by the customer do not have a warranty, unless otherwise stated on the repair order and approved by management.
Gales General Service Center’s warranty does not take the place of any warranty you may have with your vehicle’s manufacturer nor does it take the place of extended warranties purchased.